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Microsoft Small Business Server 2000, Part 10
SetUp Error 1722, when doing CD Version of Service Pack 1
by Andy Goodman


If you are getting Error 1722 shown below, I have a probable reason and solution for you. This one had me stumped for quite a while. There is currently no KB article directly covering it.


Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11722
Date: 10/30/2002
Time: 3:35:45 PM
User: N/A
Computer: SBS-Server

Product: Microsoft Small Business Server 2000 Service Pack 1 -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action CallOutlookAdminInstall,location: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\MSI15.tmp, command: LaunchOLK.exe

The most likely reason for this is you have previously installed Office onto the SBS Server from an Admin Share. Now Outlook wants to be installed from the same location, even though it is an Admin Install that the Service Pack does. The Service Pack must do the install from it's CD Set, not the Office install share.

The solution that worked for me was to uninstall Office from the SBS Server, we are talking about removing the Client install now not the Admin install. Then rerun the SP1 setup from the CD. And finally reinstall the Office Client from the Admin Share Point.

Hope this was helpful!

Additional SBS Resources

DownHome Computers (my company) Specializes in Small Business Server

The folks at MCP have given us a forum for SBS you can find it HERE

A great book on SBS 2000 by Harry Brelsford, read the REVIEW
and stop by Harry's own site NetHealthMon

Other areas of SBS interest at SWYNK.com

Microsoft's SBS News Groups HERE

Mariėtte Knap's SBS Info Site

Black Vipers Description of Windows Services 2000 Version and XP Version

The SBSFaq.com  Site

Yahoo's SBS Group

Event ID LookUp

File Extension LookUp

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